Here is a great video on how to complain to a company's customer service. Things you may not know. This sums it up.

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An article on MSN from Carole Moore for Bankrate.com shows 6 strategies for handling business complaints based on 6 real-life examples.

To sum it up:
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America has spoke. And here is your Top 10 America! The Top 10 companies that made it into the customer service hall of shame. Below is the list, you can read the companies' response in the original article.

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They say greed is the root of all evil. So Ebay must be the devil!

There ever increasing selling fees are sucking all profits out of their sellers. Every day Ebay stands by without remorse, watching, while fraud is being committed. This includes allowing the sales of large amounts of counterfeit merchandise. Leaving buyers (and sellers) without any assistance for these matters... Oh well, you are SOL!

Does this mean Ebay is on it's way down? A lot of people think so, including me. The New York Times has even put some coverage on this. I can say I have seen more and more complaints over the past year or so about the auction giant.

Check out what the New York Times is saying:
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Well the chinesepimp over at CNET seems to think so. Or is he just a big, loud mouth full of hot air? He has 3 post complaining about eBay on CNET. And two reference her.
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